Software Maintenance and
Support Services
Ensure your software stays secure, reliable, and future-ready with our comprehensive maintenance and support services. From bug fixes and performance optimization to security updates, feature enhancements, and proactive monitoring, we keep your applications running smoothly while minimizing downtime and maximizing business continuity.
Support and Maintenance Activities
Apart from technical expertise, many other factors influence project success and software quality. Appadvent's teams approach all of them seriously.
In-house maintenance and support
Reduced development time, Agile methodology implementation. Sprint-based delivery system
No recruitment overhead, No infrastructure cost, Pay only for required hours/resources
No recruitment overhead, No infrastructure cost, Pay only for required hours/resources
Fully outsourced maintenance and support
Complete ownership of application, server, and infrastructure
Real-time system monitoring. Automated alerts for downtime or failures
No need for in-house IT team. Predictable monthly maintenance cost. Reduced operational risk
Our Software Maintenance Teams
Web development services help create all types of web-based software and ensure great experience for web users. Different types of web solutions may seem similar from the outside, but we approach them differently and know what factors are winning in each case.
Mobile app developers
Continuous software monitoring and health checks.
Fixing application performance issues.
Resolving software configuration and account administration issues.
Database administration.
Back-end Developers
Functional, regression, integration, and other types of testing to validate the quality and security of software after introducing the required changes.
Unit testing.
Frontend Developers
Functional, regression, integration, and other types of testing to validate the quality and security of software after introducing the required changes.
Unit testing.
Test engineers
Functional, regression, integration, and other types of testing to validate the quality and security of software after introducing the required changes.
Unit testing.
DevOps Engineers
Fixing issues on the code and database levels.
Creating new software components or features.
Implementing software customizations, integrations, and performing migrations.
Unit testing.
Help desk specialists
Receiving, registering, and tracking queries from software users.
Solving simple and repeating issues (e.g., username and password problems, installing newly released patches and service packs).
Escalating unsolved issues to L2/L3.
Average Cost of Different Web Solutions
Web solutions are very different in functionality and scale, from simple corporate websites to complex enterprise systems. Logically, the range of costs is wide too. Take a look at several examples from our practices and don't hesitate to request a free quote that will be tailored to your specific solution.
From $20/ticket
L1 support for end users
200–300 L1 tickets per month
24/7 time coverage.
From $40/ticket
L2 support for end users.
40–160 L2 tickets per month.
24/7 time coverage.
From $2k to 3k /month
Maintenance of customer-facing software
Software availability, performance, security etc.
a high number of change requests is expected.
Our Projects: New Launches and App Makeovers
Explore our web development case studies to see how we deliver transformative solutions that drive real results. Each project highlights our strategic approach and the value we bring to clients. Use the industry.
Words from Our Clients
Marty fontaine
CEO, FreshUp Automotive Inc.
Appadvent Technologies Pvt Ltd’s work has been met with positive acclaim, as they're able to consistently perform ongoing testing and development. The team is highly communicative, and internal stakeholders are particularly impressed with the service provider's receptiveness to feedback and requirements.
Kevin S
President, Streamline Factory Inc.
Appadvent Technologies Pvt Ltd successfully delivered the app on time, meeting all required standards. The team organized the project well, set clear milestones, and kept the client updated throughout the process. Overall, the team's responsiveness, technical expertise, and commitment stood out.
Sukanta Das
Owner, Wsltk Sales
Very good service. The team was professional, responsive, and easy to work with throughout the project. I'm happy with the final result and would definitely recommend them.
Paul Quinones
Owner, SK2 Nutrition
Thanks to Appadvent Technologies Pvt Ltd's efforts, the client's website concept has launched. The team ensures the client's requirements are fulfilled. Appadvent Technologies Pvt Ltd's flexibility when faced with a problem is impressive. The client is happy with the team's performance.
